Empathetic Listening
Empathetic listening is a communication skill that involves actively and genuinely paying attention to someone while trying to understand their emotions, perspectives, and feelings. It goes beyond simply hearing the words spoken and focuses on connecting with the speaker on an emotional level. Empathetic listeners often provide verbal and nonverbal cues that show they are engaged and supportive, such as nodding, making eye contact, and offering comforting or validating responses. This type of listening helps build trust, strengthen relationships, and foster better communication.
Comments
Post a Comment